Aldon CMDB

Aldon CMDB for IT Service Management (ITSM)

Aldon® CMDB™ integrates change management, asset management, the service desk, and portfolio management in a holistic approach to ITSM and application lifecycle management (ALM). By gathering broad and varied data from numerous siloed repositories into a single trusted location, Aldon CMDB brings valuable insight to the IT infrastructure and its services. Powerful and 100% web-based, Aldon CMDB provides the technical foundation for ITIL’s IT Service Management (ITSM) framework, identifying and linking data to key processes such as incident, problem, change, and release management. Seamless integration with Aldon® Community Manager™ 8 and a host of third-party discovery tools enable Aldon CMDB to locate and store IT infrastructure components in minutes, offering effective new ways of working across IT. When it comes to security auditing, change management, process re-engineering, and compliance, Aldon CMDB is an IT organization’s lifeline.

With Aldon CMDB:

• Enhance compliance efforts through a business process perspective
• Improve service quality and reduce costs
• Map and visualize in real time how IT supports critical business services
• Understand relationships between and among IT components for valuable impact analysis
• Embrace an IT services perspective and integrate IT and the business

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